Terms of use

1. About these terms

1.1 These terms govern your use of allysaves.com.au (the Site) and the Ally Saves electricity bill review service (the Service).

1.2 The Service is operated by No Names Digital Pty Ltd ACN 638 089 693 (we, us, our).

1.3 By using the Site or the Service you agree to these terms. If you do not agree, do not use them.

1.4 We may change these terms. We will post the current version on the Site and update the date. Material changes will be notified to registered users by email before they take effect.

Last updated: 25 September 2026

2. What the Service is

2.1 Ally Saves is an electricity bill review service. You upload a recent electricity bill. We review the information on it and show you a comparison against electricity plans that may be available to you.

2.2 The Service is a review and information service only. We do not:

(a) sell or supply electricity;

(b) act as your agent or as a broker;

(d) change your account, billing or supply arrangements; and

(e) provide financial, legal or tax advice.

2.3 No automatic switching occurs. Nothing changes without your own direct action with the relevant retailer.

2.4 Ally Saves currently covers electricity only. It does not cover gas, water, telecommunications, insurance or any other utility.

2.5 Coverage, available plans and eligibility vary by location, distribution network, meter type, tariff and customer circumstances. We may be unable to provide a comparison for your circumstances.

3. Projections and no guarantee

3.1 Any saving or cost difference we show you is a projection. It is not a guaranteed saving, a quoted price, or a promise of a particular outcome.

3.2 Every projection is calculated on stated assumptions, which we will show you alongside the result. Assumptions may include your consumption basis, the comparison period, tariff conditions, fees, conditional discounts, incentive expiry, solar export assumptions and GST treatment.

3.3 Actual outcomes depend on factors outside our control, including your actual usage, retailer pricing changes, plan availability, your eligibility, and your behaviour.

3.4 Where we cannot reliably calculate a comparison, we will say so rather than produce a figure. We may ask for more information or refer your review to a human reviewer.

3.5 We may make no saving available, or find no suitable plan. We will tell you plainly. We do not recommend a plan to create a sale.

4. Your account

4.1 You must be at least 18 years old and provide accurate, current information.

4.2 You must verify your email address before we will show you any private account information.

4.3 You are responsible for keeping your login credentials secure and for activity on your account.

4.4 We may suspend or close an account used unlawfully, used to upload material you do not own, or used in a way that harms the Service or other users.

5. Your bill and your information

5.1 You may only upload an electricity bill that is yours, or that you have the express authority of the account holder to upload.

5.2 You grant us permission to read, extract data from and process the bill for the purpose of providing the Service.

5.3 How we handle your personal information is set out in our Privacy Policy and the Collection Notice shown when you register and upload.

5.4 We may use automated processing and artificial intelligence to extract data from your bill and to help prepare your review. Ally, our assistant, is an artificial intelligence system, not a human. See clause 8.

5.5 You must not upload a bill or any material that you do not have the right to provide, or that contains information about another person without their authority.

6. The founding household offer

6.1 We may make an introductory offer available to a limited number of eligible households (the Offer).

6.2 Offer eligibility, the number of places, what the Offer includes and any exclusions are stated on the Site and enforced by us.

6.3 Eligibility is determined by us server-side. Registering does not guarantee a place. If places are full, we will place you on a waitlist or tell you the Offer is closed.

6.4 No paid subscription ever starts automatically. You will never be charged without your express agreement to a price we have disclosed to you.

6.5 Offer terms may change or end. Changes do not affect Offer places already confirmed.

7. Acceptable use

7.1 You must not:

(a) use the Service for an unlawful purpose;

(b) upload malicious code, or attempt to interfere with the Site or Service;

(d) use the Service to obtain a comparison for a property or account you are not entitled to;

(e) misrepresent your identity or eligibility; or

(f) use the Service to build or train a competing product.

7.2 We may take technical and legal steps to protect the Service and our customers.

8. Ally and artificial intelligence

8.1 Ally is a fictional, photorealistic artificial intelligence assistant. Ally is not a human, is not a licensed adviser, and does not provide personal financial advice.

8.2 Ally's role is to explain your review and guide you through the next step in plain language.

8.3 Where a human review is performed, we will tell you.

8.4 Artificial intelligence may be used to read and structure your bill data. Our calculation of any cost comparison is performed by a tested calculation method, not by an AI model inventing figures.

8.5 We may record that an automated decision was made about your review (see the Privacy Policy for how this is disclosed).

9. Third parties and referral relationships

9.1 Ally Saves receives no payments or commissions from electricity retailers.

9.2 Nothing is purchased or switched automatically.

9.3 Any third-party website or service you choose to use has its own terms and privacy practices. We are not responsible for them.

9.4 We do not accept payment to rank a plan above a better-value plan for you.

10. Availability and changes to the Service

10.1 The Service is provided on an "as is" and "as available" basis. We do not promise uninterrupted or error-free operation.

10.2 We may modify, suspend or discontinue all or part of the Service. Where reasonably practicable, we will give registered users notice.

10.3 We may change which plans, retailers or regions are covered.

11. Intellectual property

11.1 The Site, the Service, our brand, our text, design, code and Ally's character are owned by us or licensed to us. You must not copy, adapt or reuse them without our written permission.

11.2 You keep ownership of your bill and your information. You grant us the limited permission in clause 5.2.

12. Liability

12.1 Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Competition and Consumer Act 2010 (Cth) Schedule 2) that cannot lawfully be excluded.

12.2 Subject to clause 12.1, and to the maximum extent permitted by law:

(a) the Service is provided without warranties beyond those implied by law;

(b) we are not liable for indirect, consequential or special loss; and

(c) we are not liable for a decision you make about your electricity plan, or for any outcome arising from a change you make with a retailer.

12.3 Subject to clause 12.1, our total liability arising out of or in connection with the Service is limited to the amount you paid us for the Service. Where the Service was provided free of charge, our liability is limited to resupplying the Service.

12.4 We are not liable for loss caused by inaccurate information you supplied, a bill that is not yours, a retailer's conduct, or events beyond our reasonable control.

13. Complaints and disputes

13.2 If we cannot resolve your complaint, we will tell you about any external dispute resolution route that applies.

13.3 These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction.

14. Contact

No Names Digital Pty Ltd ACN 638 089 693 · ABN 39 638 089 693

Suite 181, 79-83 Longueville Road, Lane Cove NSW 2066